Jakarta, INTI - Indosat Ooredoo Hutchison (Indosat/IOH) started 2026 with strong financial performance. In the first quarter of 2026, the company recorded total revenue of Rp15.2 trillion, representing a 12 percent year-on-year (YoY) increase and marking the highest quarterly revenue in the company’s history.
The positive performance also drove EBITDA growth of 13 percent YoY to Rp7.2 trillion while maintaining a healthy margin level. Meanwhile, net profit attributable to owners of the parent entity reached Rp1.5 trillion, up 26 percent compared to the same period last year.
These achievements reflect the company’s consistency in implementing a customer-centric strategy through AI-powered hyper-personalization, operational discipline, and continuous investment in network expansion and digital services.
The company’s mobile business growth momentum also continued during the quarter. Indosat recorded a 15 percent increase in combined ARPU to Rp45,000, indicating stronger customer monetization and improving customer quality.
At the same time, data traffic grew 25.1 percent year-on-year, reflecting rising public demand for digital services and reliable connectivity.
President Director and CEO Vikram Sinha stated that the company’s strong start to the year demonstrates its consistency in executing a customer-focused business strategy.
“Our strong performance at the beginning of the year reflects our consistency in executing our strategy and delivering real value to customers. Through AI Hyper-personalization, Indosat can become more relevant in every interaction, resulting in stronger customer relationships, better experiences, and sustainable growth,” said Vikram, as quoted by niaga.asia in a written statement on Saturday, May 2, 2026.
Through its #LebihBaikIndosat initiative, the company continues to improve service quality while supporting customers’ digital lifestyles.
To sustain growth momentum, Indosat continues expanding its 5G network to provide smoother connectivity experiences while supporting more personalized AI-based services.
The company is also expanding its home internet business through the HiFi Air service in response to increasing public demand for flexible internet solutions beyond mobile connectivity.
In addition, Indosat is strengthening customer security through AI-powered features such as anti-spam and anti-scam protection to deliver connectivity services that are not only fast but also secure.
Expanding AI and Digital Infrastructure Ecosystem
During the quarter, Indosat also reached an important milestone through the launch of Sahabat-AI, a locally developed large language model designed to better understand the Indonesian language context.
The application is now available on both the App Store and Play Store. The AI platform was developed using a multi-model and multi-modal approach to broaden public access to practical and locally relevant AI technologies.
Furthermore, Indosat strengthened its AI infrastructure through NeoCloud, a platform that provides scalable high-performance computing services to support growing AI workloads.
The company also established FiberCo as a strategic partnership aimed at expanding and strengthening fiber infrastructure across Indonesia, which serves as the backbone of the country’s digital connectivity.
Through these various initiatives, Indosat reaffirmed its commitment to building a comprehensive national digital ecosystem, spanning connectivity, infrastructure, and AI platform and application development.
Looking ahead, the company will continue focusing on maintaining growth momentum through network expansion, stronger customer engagement, and the development of data- and AI-driven innovations to create long-term value for customers and Indonesia’s broader digital ecosystem.
Conclusion
Indosat Ooredoo Hutchison delivered a strong start to 2026 through solid financial growth, AI-driven customer strategies, and continued investment in digital infrastructure. By expanding its 5G network, strengthening AI capabilities, and developing integrated digital ecosystems, the company is reinforcing its long-term commitment to accelerating Indonesia’s digital transformation while creating sustainable value for customers and the broader technology industry.
Read more: IDN Global Continues Expanding the Indonesian Diaspora Network Across Five Continents.