Jakarta, INTI - Telkomsel has deployed 296 4G and 5G Base Transceiver Stations (BTS) to accommodate increased communication demand during the 2026 Indonesian MotoGP at the Pertamina Mandalika International Circuit in Lombok, West Nusa Tenggara, from October 9–11, 2026.
The network reinforcement comprises 279 4G BTS and 17 5G BTS, designed to support connectivity needs for spectators, tourists, racers, and event organizers.
Nugroho Adi Wibowo, Vice President of Area Network Operations for Java and Bali at Telkomsel, said the company had optimized its network to maintain connectivity quality throughout the international racing event.
The company estimates that its network capacity will be able to serve approximately 60,000 users during MotoGP Mandalika 2026.
Telkomsel Strengthens 4G and 5G Networks Around Mandalika Circuit
Telkomsel has enhanced network capacity at strategic locations expected to experience increased communication activity during the MotoGP event.
Within the main Mandalika Circuit area, the company has deployed 27 4G BTS and nine 5G BTS.
Network improvements also include telecommunications infrastructure optimization across 30 strategic locations.
These locations cover the circuit, airport, seaport, routes leading to Mandalika, as well as accommodation and recreational areas.
Nugroho explained that MotoGP represents an important opportunity to support the growth of regional tourism and economic activity.
“Telkomsel is committed to delivering the best connectivity experience by optimizing its 4G and 5G networks, including the use of the 2600 MHz frequency band for 5G services. This will help ensure that the public, tourists, and everyone involved can stay connected and enjoy an optimal digital experience throughout the event,” he said in an official statement issued in Jakarta on Sunday, October 11, 2026.
Seven New BTS Sites and Two COMBAT Units Added
In addition to optimizing existing infrastructure, Telkomsel has built seven new BTS sites within the Mandalika Circuit area.
The company has also deployed two Compact Mobile Base Transceiver Station (COMBAT) units to increase network capacity during the racing event.
The use of the 2600 MHz frequency band is among the measures implemented to enhance 5G service capacity.
These improvements are intended to support internet access and communication as visitor numbers increase.
With this infrastructure in place, Telkomsel expects its services to accommodate approximately 60,000 users throughout the event.
Telkomsel Opens Three Customer Service Points in Mandalika
Telkomsel has also deployed personnel at network operation posts, event venues, and several customer service locations.
Three service outlets have been opened at Lombok International Airport, inside the Mandalika Circuit area, and at Mandalika Bazaar.
The service initiative is supported by 30 sales outlets providing telecommunications products, registration assistance for international customers, and information about available offers.
The presence of service personnel at these locations is intended to make it easier for visitors to access telecommunications services while in Mandalika.
Free Calling and International Roaming Services Available
Beyond network improvements, Telkomsel is offering several customer service programs during MotoGP Mandalika 2026.
One of these is a daily free-calling program covering all operators, accessible through the code 88811#.
The company is also offering its Super Seru internet packages to support customers’ data connectivity needs.
For international visitors, Telkomsel provides roaming services through partnerships with telecommunications operators in 191 countries.
Through these network enhancements and customer services, Telkomsel aims to maintain connectivity for visitors and support the smooth operation of the 2026 Indonesian MotoGP at Mandalika.
Conclusion
Telkomsel has strengthened its network infrastructure with 296 4G and 5G BTS sites to support approximately 60,000 users during MotoGP Mandalika 2026. Through expanded network capacity, new BTS installations, and customer services, the company aims to ensure reliable connectivity while supporting tourism and regional economic growth.
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