Jakarta, INTI - PT Telkom Indonesia (Persero) Tbk, through Telkom Solution, is accelerating the adoption of Artificial Intelligence (AI) in Indonesia by strengthening digital infrastructure and fostering cross-sector collaboration. The initiative was highlighted by Veranita Yosephine, Telkom’s Director of Enterprise & Business Service, during the Road to Danantara Technology Innovation Investment Forum (DTIIF) 2026, held at the Wisma Danantara Indonesia Auditorium in Jakarta on Thursday, October 8, 2026.
During a panel session titled “The Future of AI in Indonesia,” Veranita explained that global AI development has entered a stage of practical implementation. Companies and startups are increasingly leveraging the technology to transform business operations, create new value, and reshape workflows through the adoption of agentic AI.
Telkom Builds an Integrated AI Ecosystem to Support Industry Transformation
According to Veranita, AI presents significant opportunities for industries to increase productivity, optimize business processes, strengthen data-driven decision-making, and improve customer experiences. Technology companies and startups worldwide have already begun implementing agentic AI to transform business models, generate new value, and redefine existing workflows and operational processes.
As AI continues to evolve, industries have greater opportunities to improve efficiency, streamline operations, make more accurate data-driven decisions, and deliver better customer experiences. However, realizing these benefits requires a strong foundation that extends beyond technology itself, encompassing digital infrastructure, data readiness, talent development, and collaboration among stakeholders.
“What we need to build is not just technological capability, but also a supportive ecosystem. This includes digital infrastructure, data, talent, and cross-sector collaboration. With these foundations in place, AI can deliver broader benefits and create value for Indonesia,” she said.
In developing the AI ecosystem, Telkom views the technology as an integrated AI stack. This foundation begins with connectivity and digital infrastructure, followed by cloud and computing power, AI models and agent labs, and applications that can be deployed across various industries and business functions. This integrated approach enables different technological components to work together to support business needs throughout the value chain.
Telkom Solution provides capabilities spanning Artificial Intelligence, data, cloud, and digital infrastructure to address these requirements. By integrating these capabilities, Telkom Solution aims to deliver solutions that are more adaptable to customer needs while helping industries respond to the accelerating pace of technological change.
As a digital telecommunications company with an extensive infrastructure footprint, including fiber-optic networks, satellites, data centers, and other supporting infrastructure, TelkomGroup is well positioned to expand AI adoption across Indonesia. These assets provide a strong foundation for Telkom Solution to integrate various digital capabilities and address increasingly diverse business requirements.
TelkomGroup Expands Digital Collaborations to Unlock Indonesia’s AI Potential
Beyond Telkom Solution, TelkomGroup showcased a broad range of digital capabilities and innovations at Road to DTIIF 2026, covering connectivity, infrastructure, data centers, cloud, AI, and solutions designed to support business and industrial needs. The showcase also featured PaDi UMKM, a marketplace ecosystem connecting state-owned enterprises (SOEs) with micro, small, and medium-sized enterprises (MSMEs), as well as LinkAja, a digital payment solution.
These offerings demonstrate how TelkomGroup’s complementary capabilities can address digital needs across multiple areas while creating opportunities for collaboration with industry players and strategic partners across different market segments.
“We believe Indonesia has tremendous potential not only to become an AI user, but also to build and develop an AI ecosystem tailored to the country’s needs. Collaboration is essential to ensuring that emerging innovations can grow inclusively and deliver sustainable impact,” she added.
DTIIF also serves as a platform for exchanging ideas among stakeholders on technological developments and investment opportunities in the digital sector. The forum brings together technological perspectives, industry requirements, and investment potential to encourage the development of solutions that address Indonesia’s digital challenges and opportunities.
Moving forward, Telkom, through Telkom Solution, will continue to strengthen its digital capabilities and expand collaboration with various stakeholders to accelerate the development of Indonesia’s AI ecosystem. These efforts form part of Telkom’s broader commitment to delivering technologies that drive digital transformation, unlock new growth opportunities, and enhance Indonesia’s competitiveness in the digital era.
Veranita further emphasized that AI development must be accompanied by the readiness of all supporting elements to ensure that available technologies can be utilized effectively.
“Infrastructure, data, talent, and Indonesia’s digital capabilities must continue to be developed to ensure that AI delivers tangible value to society and the business community,” she concluded.
Conclusion
Telkom is accelerating AI adoption in Indonesia by strengthening digital infrastructure, integrating AI capabilities, and expanding cross-sector collaboration. Through Telkom Solution and the broader TelkomGroup ecosystem, the company aims to help businesses improve productivity, drive innovation, and create sustainable economic value while supporting the development of an inclusive and competitive national AI ecosystem.
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