Jakarta, INTI - PT Telkom Indonesia (Persero) Tbk considers data management readiness and talent development to be two critical factors in accelerating Artificial Intelligence (AI) adoption across businesses.
Telkom's Director of Enterprise & Business Service, Veranita Yosephine, explained that well-organized data and a workforce equipped with the necessary skills are essential to ensuring AI delivers tangible value to business operations.
"To expand AI adoption, two key aspects require attention: establishing a strong data foundation and developing talent and capabilities," Veranita said in a statement received in Batam on Monday.
Data Readiness and Talent Development Drive Enterprise AI Adoption
During a discussion titled "From AI Experimentation to Trusted Enterprise Adoption," Veranita addressed the transition from experimental AI applications toward reliable and trusted implementation across business environments.
The discussion, moderated by Hyeonmi Kim from Boston Consulting Group (BCG), also featured Salesforce Indonesia President Director Andreas Diantoro, Ensign InfoSecurity Head of International Business & Commercial Zong Fu Chua, and ITSEC Indonesia CEO Patrick Dannacher.
Veranita explained that AI adoption is increasingly moving beyond experimental applications to become an integral part of business infrastructure. Companies must therefore establish the necessary supporting ecosystem to integrate the technology into their operational processes.
This ecosystem includes connectivity, computing capacity, data centers, cybersecurity systems, and effective data management capabilities.
Telkom Strengthens Digital Infrastructure to Support AI Integration
Cybersecurity is another critical component in ensuring responsible AI implementation. Protection against digital threats and reliable system performance are essential to building business confidence in adopting the technology.
In response to these requirements, Telkom provides integrated digital solutions for business and corporate customers through its Telkom Solution services. Its offerings cover connectivity, AI, data centers, cloud services, and cybersecurity.
Telkom stated that strengthening infrastructure, data management, digital security, and talent development forms part of its broader strategy to help businesses adopt AI in a measurable manner based on their respective industry requirements.
The adoption of these technologies is expected to improve operational efficiency while strengthening business competitiveness and supporting long-term sustainability.
Conclusion
Telkom emphasizes that successful enterprise AI adoption requires more than technological investment, with strong data management and skilled talent serving as essential foundations. By strengthening digital infrastructure, cybersecurity, cloud services, and workforce capabilities, the company aims to help businesses integrate AI into their operations more effectively. These efforts are expected to accelerate digital transformation, improve operational efficiency, and enhance Indonesia's business competitiveness in the evolving AI landscape.
Read more: Deputy Minister Nezar Patria Urges Telecom Operators to Adapt Business Models for the AI Era