Jakarta, INTI - The government is accelerating efforts to combat digital crime by integrating the reporting systems of the Ministry of Communication and Digital Affairs and the Indonesian National Police (Polri), following a surge in cases of online fraud, online gambling, and sexually-based extortion.
This initiative was marked by the signing of a memorandum of understanding (MoU) between the two institutions, aimed at streamlining coordination and speeding up responses to public reports.
Minister of Communication and Digital Affairs, Meutya Hafid, stated that the trend of digital crime has been rising significantly and requires faster, more integrated handling.
“We have recorded a substantial increase in digital fraud. We are also receiving numerous complaints related to sextortion and online gambling, which remain major challenges. Hopefully, through this MoU, we can reduce these cases within the next year,” Meutya said during a press conference at the ministry’s office in Central Jakarta on Monday. April 13, 2026.
She emphasized that the key change lies in the workflow.
Processes that previously required formal correspondence between institutions will be simplified into a more integrated system, enabling faster responses to public complaints.
Unified Reporting Channels and Stronger Coordination
In addition, both institutions will streamline complaint services.
Currently, the public uses multiple reporting channels, including hotline numbers 110 and 112.
Moving forward, the command center system will be integrated, allowing reports to be submitted through a single entry point and followed up more efficiently.
“We aim to combine 110 and 112, as the command center should be more efficient and ensure that public reports can be received more quickly,” she added.
Indonesian National Police Chief, Listyo Sigit Prabowo, stated that the agreement will enable faster and more coordinated responses on the ground.
“The rise of online fraud, online gambling, and various forms of scams must be addressed with more optimal measures. We aim to prevent new victims and ensure that every report is handled more swiftly,” he explained.
He added that the collaboration will also include public education, the protection of the National Data Center (PDN), and the development of joint mechanisms for handling cybercrime incidents, ensuring immediate action without technical barriers.
This agreement is designed to shorten response times, unify workflows, and ensure that every digital crime report is handled more efficiently, ultimately reducing the risk of further victims.
Conclusion
The integration between the Ministry of Communication and Digital Affairs and the Indonesian National Police marks a significant step toward strengthening Indonesia’s response to digital crime. By unifying reporting systems, simplifying workflows, and enhancing coordination, the government aims to deliver faster, more effective actions while minimizing the risk of new victims in an increasingly complex digital landscape.
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