Jakarta, INTI - Indosat Ooredoo Hutchison recorded a data traffic increase of more than 20 percent during the 2026 Eid homecoming period compared to the previous year, driven by the high mobility of millions of customers traveling across major national routes.
This surge aligns with projections from the Ministry of Communication and Digital, which estimated that national telecommunications traffic would rise by up to 40 percent during Ramadan and Eid al-Fitr 2026. Peak usage was observed along key routes from Jakarta to West Java and Central Java, the primary corridors for homebound travelers.
AI-Driven Network Optimization Ensures Stability
Amid the sharp increase, Indosat maintained stable network performance without significant disruptions. The company leveraged artificial intelligence (AI)-based solutions to monitor network conditions in real time, predict traffic congestion, and automatically adjust capacity ahead of potential service interruptions.
Indosat’s Director and Chief Technology Officer, Desmond Cheung, stated that the homecoming season serves as a critical test of network resilience. He noted that the traffic growth reflects strong customer trust in the company’s service quality, which continues to be enhanced through ongoing technological transformation.
Network optimization efforts were carried out across 77 strategic homecoming routes, covering toll roads, non-toll roads, and railway lines, spanning more than 8,000 kilometers. In addition, Indosat monitored nearly 800 high-traffic locations, including rest areas, train stations, and tourist destinations, to ensure consistent service quality throughout the peak travel period.
Infrastructure strengthening is also a key factor. Indosat has increased capacity at more than 7,000 sites and added over 1,600 new sites since 2025. The company has also deployed more than 75 mobile base transceiver stations (BTS) at strategic locations to anticipate traffic surges.
The entire system is supported by more than 2,500 engineers on standby 24/7 at dozens of branch offices and operational posts throughout Indonesia. These efforts ensure the network remains functional during the large-scale homecoming season.
Conclusion
Indosat’s ability to handle the surge in data traffic highlights the importance of AI-driven network management and infrastructure readiness. As demand continues to grow, intelligent systems and proactive optimization will play a key role in ensuring reliable and seamless connectivity.
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