Jakarta, INTI – The Government of Saudi Arabia has once again demonstrated its commitment to modernizing Hajj services. In the 2025 Hajj season, Saudi Arabia is implementing advanced technology in the form of artificial intelligence (AI) and smart robots to improve the comfort and safety of millions of pilgrims from around the world. The move is part of Vision 2030, the kingdom's long-term strategy to transform public services, including in the religious sector.
Advanced Robots for Religious Guidance and Qur'an Distribution
One of the key innovations introduced was an AI robot called Manarat Al-Haramain. The robot is designed to provide live religious guidance services in 15 languages, both through voice and text. The robot is placed at various strategic points around the Grand Mosque and its grounds. In addition to providing fatwas and religious information, the robot also helps distribute printed copies of the Qur'an automatically to worshippers.
The technology is designed to reach worshippers from different language backgrounds, easing communication between religious institutions and Muslims coming from different parts of the world. The initiative aims to enrich the spiritual experience of worshippers while demonstrating how technology can synergize with religious values.
Zamzam Water Robot: Innovation for Logistics Services
Another robot in the spotlight is the Zamzam Water Robot. Originally introduced during the COVID-19 pandemic, this robot is now being relied upon to distribute bottled Zamzam water to pilgrims. Capable of distributing up to 30 bottles per cycle and operating for a full eight hours, the robot is designed with an automatic pause system to prevent collisions and maintain smooth pilgrim traffic.
The robot has been granted an official patent as well as CE certification from Europe signifying its safety quality and operational standards. This innovation is a form of Saudi Arabia's commitment to bringing technology that is not only functional, but also safe and efficient in the worship environment.
Technology Support for Medical Services
In addition to religious services and logistics, technology is also applied in the healthcare sector. At King Abdullah Medical Center, the government has operated surgical robots to handle various complex medical procedures, such as urology, oncology, to thoracic and gastrointestinal. The use of surgical robots aims to improve precision in surgery and speed up the patient recovery process during the Hajj season, which is a period with a high number of patients.
The technology was launched by Saudi Arabia's Minister of Health, Fahd Al-Jalajel, and is expected to improve the efficiency and quality of health services in the Holy Land.
Digital Transformation in Worship Services
Saudi Arabia's move to integrate AI and robotics in worship services reflects a long-term vision to make the kingdom a global leader in the development of technology-based religious services. By utilizing digital sophistication, Saudi Arabia not only strengthens worship infrastructure but also opens up opportunities for global collaboration in the field of religious technology.
The use of this technology is expected to create a more comfortable, safe, and meaningful worship experience for pilgrims, and strengthen Saudi Arabia's position as the world's center of religious innovation.
Conclusion
The implementation of AI and robotic technology in the 2025 Hajj season demonstrates Saudi Arabia's commitment to delivering more modern, safe and inclusive worship services. From multilingual religious guidance to medical services and Zamzam water distribution, these innovations are all part of the kingdom's grand strategy towards digital transformation as per Vision 2030.
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