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3 days ago |
Jakarta, INTI - Artificial intelligence (AI) is no longer viewed solely as a technological advancement. It has increasingly evolved into a global political and economic issue, involving control over data, computing infrastructure, and the digital sovereignty of nations amid growing competition among major world powers. This shift has been driven by AI’s expanding role in everyday life. From wor...
4 days ago |
Jakarta, INTI - The Ministry of Communication and Digital Affairs (Komdigi) has revealed plans to release the 3.5 GHz frequency band following the ongoing spectrum selection process for the 700 MHz and 2.6 GHz bands. Currently, the 700 MHz and 2.6 GHz spectrum auctions are still underway, involving three mobile operators: PT XLSMART Telecom Sejahtera Tbk., PT Telekomunikasi Selular, and PT Indo...
Jakarta, INTI - Equinix believes that infrastructure readiness and data governance are key factors in supporting the implementation of agentic AI in Indonesia. Equinix Indonesia Managing Director Haris Izmee said the rapid development of agentic AI is beginning to drive transformation across various sectors, ranging from customer service and software development to business automation. Howev...
Jakarta, INTI - Amid increasingly digital and dynamic customer behavior, service quality has become one of the key factors in building customer loyalty and strengthening brand value. This remains a major focus for XLSMART as the company continues its ongoing customer experience (CX) transformation. The company’s success in winning the Contact Center Service Excellence Award (CCSEA) 2026 serves ...