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Sun, 21 Jul 2024 21:23 | News | Editorial INTI
Jakarta, INTI – On July 18, 2024, CrowdStrike, an independent cybersecurity company, released a software update that has had a significant impact on IT systems worldwide. Although this incident is not directly related to Microsoft, its effects on our technology ecosystem have been substantial. Therefore, Microsoft has taken crucial steps in collaboration with CrowdStrike and other partners to restore and support our affected customers.
Microsoft's Recovery Steps
Since the incident began, Microsoft has maintained continuous communication with customers, CrowdStrike, and external developers to gather information and accelerate solutions. We are aware of the disruption this issue has caused to businesses and individuals' daily routines. Our primary focus is to provide technical guidance and support to help customers safely restore disrupted systems. The steps taken include:
Impact and Cross-Sector Collaboration
While software updates can sometimes cause disruptions, significant incidents like the one involving CrowdStrike are rare. Currently, it is estimated that the CrowdStrike update has affected approximately 8.5 million Windows devices, or less than one percent of all Windows machines. Although this percentage is small, the economic and social impact is substantial, reflecting CrowdStrike's use by companies operating many critical services.
This incident highlights the interconnected nature of our technology ecosystem — from global cloud providers, software platforms, security vendors, to customers. It also serves as a reminder of the importance of prioritizing safe deployment and disaster recovery mechanisms. As we have seen over the past two days, we learn, recover, and move forward most effectively when we collaborate and work together.
Invitation to Participate in INTI 2024
We invite you to join us on July 31, 2024, to learn more about simplifying your Zero Trust strategy with the latest comprehensive security innovations. Don’t miss the opportunity to attend the Indonesia Technology and Innovation Expo 2024 at JI-EXPO on August 12-14, 2024 (INTI 2024). INTI is the largest technology and innovation exhibition in Indonesia. For more information, visit this link.
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