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19 hours ago |
Jakarta, INTI - Equinix believes that infrastructure readiness and data governance are key factors in supporting the implementation of agentic AI in Indonesia. Equinix Indonesia Managing Director Haris Izmee said the rapid development of agentic AI is beginning to drive transformation across various sectors, ranging from customer service and software development to business automation. Howev...
Jakarta, INTI - Amid increasingly digital and dynamic customer behavior, service quality has become one of the key factors in building customer loyalty and strengthening brand value. This remains a major focus for XLSMART as the company continues its ongoing customer experience (CX) transformation. The company’s success in winning the Contact Center Service Excellence Award (CCSEA) 2026 serves ...
1 day ago |
Jakarta, INTI - Telkomsel has revealed its latest strategy amid increasingly intense competition in the telecommunications industry. Coinciding with its 31st anniversary, Telkomsel reaffirmed its commitment to delivering more personalized, relevant, and meaningful experiences for the public, particularly for its 156.1 million customers. Telkomsel President Director Nugroho stated that technolog...
4 days ago |
Jakarta, INTI - PT XLSMART Telecom Sejahtera Tbk reported strong business performance growth and accelerated post-merger integration throughout 2025. The achievement was presented during the company’s 2025 Annual General Meeting of Shareholders (AGMS), held in Jakarta on Wednesday, May 20, 2026. During the meeting, shareholders approved the company’s annual report, ratified the 2025 financia...