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1 day ago |
Jakarta, INTI - PT Telkom Indonesia (Persero) Tbk, through its data center operating company NeutraDC (PT Telkom Data Ekosistem), continues to strengthen national and regional digital infrastructure development through its joint venture data center, NeutraDC Nxera Batam. The first data center facility in Batam (BTM-1), scheduled to commence operations this year, has already secured commitments for...
Jakarta, INTI - Indonesian cybersecurity consulting firm Dwarapala has launched an artificial intelligence (AI)-based cybersecurity platform, Wolvesight, to help financial institutions detect attacks on transaction flows, authorizations, and business workflows that often escape conventional security scans. Wolvesight uses a multi-agent AI approach that works like a team of autonomous security t...
1 week ago |
Jakarta, INTI - Equinix believes that infrastructure readiness and data governance are key factors in supporting the implementation of agentic AI in Indonesia. Equinix Indonesia Managing Director Haris Izmee said the rapid development of agentic AI is beginning to drive transformation across various sectors, ranging from customer service and software development to business automation. Howev...
Jakarta, INTI - Amid increasingly digital and dynamic customer behavior, service quality has become one of the key factors in building customer loyalty and strengthening brand value. This remains a major focus for XLSMART as the company continues its ongoing customer experience (CX) transformation. The company’s success in winning the Contact Center Service Excellence Award (CCSEA) 2026 serves ...